ANNA C. SIMKINS
Baltimore, Maryland 21230
Email: Anni411@hotmail.com
EDUCATION:
University of Kentucky, Lexington, KY
- Areas of study: Corporate Communication, Sociology
- Completed 102 credit hours (four years)
SKILLS:
- Proficient in Microsoft Word, Works, PowerPoint, Adobe PageMaker, and Adobe Photoshop
- Strong leadership, organizational and interpersonal abilities
- Excel in public relations
- Flexible, friendly and outgoing
WORK EXPERIENCE:
Southwest Airlines, BWI, May 2008- September 2008
In-flight Supervisor
- Provided customer service to Flight Attendants as well as Passengers
- Filed Irregularity reports
- Educated and informed flight attendants on FAA Rules and Regulations, company compliance and discipline
- Met planes for any type of emergency, medical, mechanical, or non-complying passenger
- Constant supervision of probationary flight attendants
- Communicated with all departments to make sure daily operations would run as smooth as possible
Nordstrom, Columbia, MD, March 2008 – April 2008
Sales Associate, Customer Service Representative
- Provided customer service
- Organized merchandise
- Prepared displays
- Organized stock and unload new shipments
- Responsible for consulting with customers about new merchandise and their Nordstrom account
- Communicated with other stores to maintain stock balance
Omni Air International, Baltimore, MD, February 2006 - January 2008
International Flight Attendant
- Provided customer service
- Responsible for the safety and transportation of United States Department of Defense, as well as other Nation’s military
- Ready and able to use safety equipment and demonstrate emergency procedures when necessary
- Constant supervision of safety before, during and after each flight in accordance with government rules and regulations
- Certified in CPR and First Aid
- Prepared/restocked service items
Pazzo’s Pizza Pub, Lexington, KY, September 2004 – August 2005
Server, Cashier, Hostess, and Bartender
- Provided customer service
- Opened and closed restaurant
- Operated computer system and register
- Promoted new drink, food items and specials
- Organized and restocked items in front as well as back of restaurant
Cheddar’s Restaurant, Louisville, KY, Summer 2003
Server
- Provided customer service
- Opened and closed restaurant
- Organized and restocked items in front as well as back of restaurant
- Handled large amounts of money while on the floor
- Promoted new food and drink items
Lake Forest Country Club, Louisville, KY, Summers 2000-2002
Assistant Manager of Food Service/ Customer Service Representative
- Opened and closed Turn House daily
- Answered questions of concern from members
- Provided customer service
ORGANIZATIONS/ACTIVITIES:
- Chi Omega Sorority
- Christian Leadership Institute
- Advisory Council Representative for parish: St. Patrick
- National Honor Society
- Eucharistic Minister
- Church Variety Show Stage Manager
- Kentucky State Fair Pepsi Entertainer
ACHIEVEMENTS:
- Presidential Classroom Scholar
- Presidential Academic Excellence Award
- 2001 National Student Conference Delegate
- National Catholic Youth Conference Delegate
- Who’s Who Among American High School Students
- Who’s Who in Sports
- American Private Enterprise System Top Scholar Winner
- 2001 Louisville Junior Miss Candidate (Scholastic Scholarship Winner)
- 2001 Miss Kentucky Teen USA Finalist
COMMUNITY SERVICE:
- Chi Omega Golf Classic: Raised Money For Make a Wish Foundation
- Habitat For Humanity
- Kid’s Café
- Chi Omega Greek Sing: Raised money for Make a Wish Foundation
- Plymouth Shelter Can Drive
- Kentucky Harvest Holiday Caravan Can Drive
- St. Louis Mission Trip: Counselor for Inner City Day Camp
- Volunteer Christmas Show Entertainer: Nursing homes, Central State Hospital, community alternative
- Louisville Junior Miss “Be Your Best Self” Program- Promotes self-esteem among elementary students
